Privacy Policy
This Privacy Policy explains how DaSwa (“we”, “us”, “our”) collects, uses, and protects your information when you visit or shop from our website.
Information We Collect
1. Device & Usage Information
When you browse our website, we may automatically collect: - Browser type and device details - IP address and time zone - Cookies stored on your device - Pages, products, and content you view - How you reached our website and how you interact with it
These help us understand how customers use our site and improve your experience.
2. Order & Customer Information
When you place or attempt to place an order, we collect: - Your name - Billing and shipping address - Email address and phone number - Payment-related details (processed securely via payment partners)
This information is referred to as Personal Information.
How We Use Your Information
We use your information to: - Process, confirm, and deliver your orders - Communicate order updates and support requests - Prevent fraud and unauthorized transactions - Improve website performance and product experience - Share marketing updates only if you opt in
Sharing Your Information
We only share your information with trusted partners necessary to run our store, such as: - Shopify (our ecommerce platform) - Payment gateways and logistics partners - Analytics tools to understand website performance
We may also share information if required by law or legal authorities.
Cookies
Cookies help our website function smoothly and remember your preferences. You can disable cookies anytime through your browser settings, though some features may not work as intended.
Data Retention
We retain order and customer information for records unless you request deletion, where legally permitted.
Policy Updates
We may update this policy to reflect operational or legal changes. Updates will be posted on this page.