Return and Exchange

We design and produce our pieces with care. Please read this policy carefully before placing an order.

· Requests must be raised within 7 days of delivery.

· Requests made after this period will not be accepted.

· We do not offer refunds to the original payment method.

· Approved returns, if any, are processed only as store credit.

· Exchanges are allowed subject to size and stock availability.

· Once the returned product passes quality inspection, the exchange process may take 7–10 business days including transit.

· If the requested product is unavailable, store credit of equal value will be issued.

Returned items must: - Be unused, unwashed, and unworn - Have original tags and packaging intact - Be free from stains, odors, damage, or alterations

Items failing inspection will be rejected.

· Sale or discounted products

· Promotional items

· Orders placed using special offers

· Reverse pickup will be arranged where serviceable

· A reverse pickup fee may be charged

· If pickup is unavailable, customers must self-ship at their own risk

· Report issues within 48 hours of delivery

· Share clear unedited images and unboxing proof

· Upon verification, we will offer a replacement or store credit

DaSwa reserves the right to approve or reject requests. All decisions are final.

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